Contact Us
Have a question, feedback, or need assistance? We'd love to hear from you!
Developer: devlargou
Address: Hannover, Germany
Email: largou.digital@gmail.com
Support Email: largou.digital@gmail.com
Website: https://devlargou.com
⏰ Response Time
We aim to respond within 24-48 hours
For urgent matters, please include "URGENT" in your email subject line.
Frequently Asked Questions
❓ How do I use the AI chat feature?
Simply open the chat in the app and type your question about your pet's health. The AI assistant will provide general information and advice. Remember, this is not a substitute for professional veterinary care.
📸 How do I analyze a photo of my pet?
Go to the "Photo Analysis" section, select or take a photo of your pet, and tap "Analyze". The AI will analyze the photo and provide insights. For accurate diagnosis, always consult a licensed veterinarian.
💊 How do I add medications and set reminders?
Navigate to your pet's profile, go to "Medications", and tap the "+" button to add a medication. You can set reminders for medication times, and the app will send you notifications.
📅 How do I schedule appointments and vaccinations?
In your pet's profile, you'll find sections for "Appointments" and "Vaccinations". Add new entries and set dates. The app will remind you of upcoming appointments and vaccinations.
🌍 Is the app available in my language?
PetWellness AI supports 15 languages: English, German, Spanish, French, Italian, Portuguese, Dutch, Polish, Russian, Turkish, Japanese, Chinese, Korean, Arabic, and Hindi. The app automatically detects your device language.
🔒 How is my data protected?
All your data is stored locally on your device. We do not store your data on our servers. When using AI features, your messages and photos are processed by third-party AI services (Claude, Google Gemini) according to their privacy policies. For more details, see our Privacy Policy.
📱 Why am I seeing ads?
PetWellness AI is free to use and supported by advertisements. We use Google AdMob to display ads. You can manage your ad preferences through the consent dialog when you first open the app.
🐛 I found a bug. How do I report it?
Please email us at largou.digital@gmail.com with "Bug Report" in the subject line. Include details about what happened, when it occurred, and your device model and iOS version.
💡 I have a feature suggestion. Can I share it?
Absolutely! We love hearing from our users. Send us an email at largou.digital@gmail.com with "Feature Request" in the subject line and describe your idea.
⚠️ Is this app a substitute for veterinary care?
No. PetWellness AI is designed to provide general health information and support. It is NOT a substitute for professional veterinary care, diagnosis, or treatment. Always consult a licensed veterinarian for medical advice, emergencies, and treatment plans.
📤 Can I export my pet's health data?
Yes! You can export your pet's health records through the app settings. This allows you to backup your data or share it with your veterinarian.
🔄 How do I update the app?
Updates are available through the App Store. When a new version is released, you'll receive a notification. You can also check manually in the App Store app.
Privacy & Legal
For information about how we handle your data, please review our legal documents:
We Value Your Feedback
Your feedback helps us improve PetWellness AI. Whether you have suggestions, found a bug, or just want to share your experience, we'd love to hear from you!
Thank you for using PetWellness AI! 🐾